Thursday, August 29, 2013

Should minor problems be disclosed?


Some should and others should not. First keep in mind that what is minor to you may not be minor to a cash-strapped buyer. I think to stay out of trouble you need to think like the poorest buyer who might want to buy your home. Of course if the buyer is rich and has the money to make your life miserable, then rich or poor your frame of mind should be cautious.

Second, consider if the issue is active, has been repaired by you or a professional and whether you understand how to repair the problem. Is there any chance what you say you "fixed" is just a patch job? If a patch job disclose it. If fixed I would disclose it but that's a judgment call on the sellers' part. 

Situation: The kitchen sink drain occasionally backs up; we get the pipes cleaned out by the local plumber and its fine till next year. Do we need to disclose anything to potential buyers?

What is your answer?

My Answer: Hire us and I’ll help you to protect yourselves from being challenged later by the buyers with buyer’s remorse.

This area of the law is a mine field – so don’t be the one who steps on a landmine. Call us, contact the Lombardi Law Firm and ask for either Steve Lombardi or Katrina Schaefer.

HOW TO CONTACT US

5000 Westown Parkway, Suite 440
West Des Moines, Iowa 50266
Telephone: 515-222-1110
Fax: 515-222-0718
Write to Steve or Katrina



Tuesday, August 27, 2013

How should window and roof defects be disclosed?

Photograph by Shannon Schaefer

Question: What went wrong in the Yeboah case?

Answer: One view is the problem was with the disclosure form, the offer contract form along with a lack of good legal advice assisting the sellers with what is an "active" vs a problem that has been repaired. 

All homes have some problems, but does ever repair need to be disclosed? This case makes the answer to that question less than clear.

The decision by the Court of Appeals of Iowa in Yeboah vs. Emans most certainly left the West Des Moines, Iowa homeowner-sellers dismayed. Everyone on the sell-side of that deal had to be scratching their heads and left wondering what went wrong. The answer may be simpler than you might think. 

Let's first look at the outcome. The sellers were left paying the buyers an additional $17,280.92 and then the Court remanded the case back to the Iowa District Court for an award of appellate fees. The pain just became a whole lot worse. Obviously the amount the sellers would have to pay was higher than $18,000 and may have easily exceeded $20,000. Unfortunately for the sellers it’s doubtful any insurance policy covered this award; that money more than likely will come out of their pocket and in many instances will reduce the home equity they have to use to buy another home. In the end everyone involved had to ask how this could have occurred. I would guess even the buyers were left scratching their heads because the window problem was not found to be actionable. Here is what the Court said about the roof leak.
On that claim, the court found the sellers “had actual knowledge of the existence of a problem involving a leak in the roof of the sunroom” and failed to disclose the leak in their disclosure statement. [Page 3]
The buyers had to be wondering why they were paid for the leaky roof but not the bad windows. The repair job evidence must have made it look more like cosmetic surgery, rather than an actual repair of the existing problem. Keep in mind the homeowner did the repair work, rather than a contractor. I suspect that raises a red flag in the Court's mind. Then the repair work wasn't extensive enough and if the homeowner looked inside the roof he should have seen the damage was more extensive and required additional repairs. He did look inside the roof, but failed to understand what he was looking at or what it required to be properly repaired. Is that actionable in every case? I'm not certain, but with the set of facts in this case it was actionable. So the lousy repair job is the most obvious problem, but there are others. 

Obviously this blog isn’t the place to hash out all the problems with the disclosures so I won’t, but let’s discuss our solution for Iowa sellers.

Like all appellate court decisions we have little to go on except what is written in the decision. A court decision can’t fully describe all the facts; the court provides only those facts relevant to its decision. So I hesitate to extrapolate much from what is stated in the statement of facts, but with just those facts homeowners, sellers, buyers, agents and brokers must try and figure out what did go wrong.

A careful reading of the Court’s decision indicates the court is critical of the form being used. I am and can easily understand the Court discussing the form in their opinion.
The form also included a list of questions and check-box answers under the heading, “Appliances/Systems/Services.” This portion of the form was designated “not mandatory” and only “for the convenience of Buyer/Seller.” Among the questions was a request for information about the condition of the windows. The sellers checked the box indicating that the windows were “[w]orking.” [Page 1]
Who provided that form? Who wrote it? Who sat down with the sellers to discuss the extent of the repairs and how they are made? Probably no one because no agent wants to be give advice creating a duty; that way the agents won't get sued. But is the HO really being served?

Not even a home inspection uncovered the problems the subject of the alleged defects. That’s bothersome because the sellers and buyers had to be wondering why they were paying so much to so many professionals and getting so little in return. After all what are they paying for? It seems like the inspection amounted to telling them the obvious and then concluding with telling them what they could already see.
Six to eight weeks after closing, the buyers noticed wetness in the northeast corner of the sunroom and wetness in the drywall on the ceiling. Yeboah tore off a deck above the sunroom and found that one wall was soft. The buyers hired contractors to repair the damage. The total cost was $17,280.92. [Page 3]
Katrina, a lawyer in our office summed it up the allegations as a failure to fully disclose a leaky roof and damaged windows. This is one of several cases that should make you aware of the need homeowners have as sellers for a lawyer to review and to assist them in how to properly fill out the disclosure forms. It made me re-examine the disclosure forms being used and to suggest additional disclosures along with how to position what needs to be disclosed.
The buyers also found that four of the windows in the home would not open. They obtained a replacement cost estimate of $4365. [Page 3]
In this case it’s too easy to simply blame the sellers for failing to disclose a known problem, because they did make disclosures of what they thought was a problem and they took corrective action on what was a leaky roof. I don’t blame the sellers for the disclosure statement but frankly I have to wonder why they didn't seek legal advice to protect themselves from future claims. Were they told to seek legal advice? Were they told by a person or just in the fine print of one of the half dozen documents they were asked to sign? 

Take a step back and think for a moment about how this deal went wrong and how it could have been done differently to everyone’s satisfaction – do that and maybe they get paid a little less for the house, maybe they have some additional repair costs and maybe everyone walks away happy with their real estate agents and brokers. The way it worked out no one was happy and who knows what happened to the sellers and how they came up with the money to satisfy the judgment.
Here is what the Court stated about Iowa law: Iowa Code section 558A.2(1) requires a person interested in transferring real property to deliver “a written disclosure statement to a person interested in being transferred the real property.” This disclosure is to include “information relating to the condition and important characteristics of the property . . . including significant defects in the structural integrity of the structure.” Iowa Code § 558A.4(1). The seller is not liable “for the error, inaccuracy, or omission in information required in a disclosure statement, unless that person has actual knowledge of the inaccuracy, or fails to exercise ordinary care in obtaining the information.” Id. § 558A.6(1). A person who violates this statutory provision is ordinarily liable for the actual damages that the buyer suffers. Id. § 558A.6.
This is a difficult part of selling your home, because no home is perfect, not even new homes. Lowes and Home Depot encourage DIY repair-work  Katrina and I read this decision and as a lawyer-broker I made the decision to restructure how we would do this portion of the deal. As a law firm we offer this service across the entire state of Iowa, all 99 counties. We can do it via the Internet. Contact Katrina and I if you have questions about how to fill out your disclosure statement.  We charge a one-time fee of $250 and we take credit cards. 

Call us, contact the Lombardi Law Firm and ask for either Steve Lombardi or Katrina Schaefer.

HOW TO CONTACT US
5000 Westown Parkway, Suite 440
West Des Moines, Iowa 50266
Telephone: 515-222-1110
Fax: 515-222-0718
Write to Steve or Katrina


Tuesday, August 13, 2013

Do all sellers need help with how to fill out the disclose form?

Bristol 4th of July Parade

I’d like to say no, but due to recent market dynamics and recent Iowa appellate court rulings I’m no longer willing to make such a broad generalization. Under normal circumstances a house built in the past five years should have a pretty clean disclosure statement with hardly anything to disclose. You’d like to think if a home were bought in the last five years that it would be “all systems are a go”.

But what about new homes built by developers and builders who went out of business? What about homes half built and finished by lenders? Or homes bought half finished and completed by the handy homeowner? Are there any issues with foundations settling? Any windows not opening just right? Any signs whatsoever of fill problems? Is the siding working right? Has there been water in the basement? Does it look to the real estate agent like there have been problems, that the sellers aren't mentioning? What are we looking at for both sellers and agents? 

Should you as the owner disclose that the builder is no longer in business? I think so. Because think about it for a minute. Can this situation create headaches for sellers with the next buyer? Could minor problems be a sign of bigger problems? 

You bet they can.

If I were buying I'd want to know the builder is out of business. From a legal standpoint this needs to be disclosed. If you were to think like a buyer wouldn't you like to know there is no one to complain to about (to sue) when some major system no longer works right. I know I would. If you were a buyer wouldn't you want some warning so you could consider how to protect your investment?

Let’s not forget this is an investment and from the sellers' standpoint let us not give away our sweat equity. It’s probably worth it to most homeowners to spend $250 for the privilege of having an attorney and real estate broker to look over the Iowa Real Estate Sellers Disclosure Statement so everyone has a better chance of not getting sued when a buyer suffers from buyer’s remorse.

So what do you think? Is it worth spending $250?

This area of the law is a mine field – so don’t be the one who steps on a landmine. Call us, contact the Lombardi Law Firm and ask for either Steve Lombardi or Katrina Schaefer.

HOW TO CONTACT US

5000 Westown Parkway, Suite 440
West Des Moines, Iowa 50266
Telephone: 515-222-1110
Fax: 515-222-0718
Write to Steve or Katrina




Why should real estate agents strongly recommend an independent review of the Iowa Real Estate Sellers Disclosure Statement?



I call it PYOA. Protecting your own assets. 

After the buyers move into your home, sooner or later they will discover a problem. And it will be one they didn't anticipate. And I'm sure at least one will exceed their budget. At that point they will probably review what was disclosed and then let the blame-game begin. Agents are at least partly to blame for this blame-game environment, because agents believe it's better to "put nothing in writing". So they don't. Word gets passed between agents and like the childhood game "Chinese Whispers" the story at the end is never the same as the one started.

Agents want to give up none of the commission and at the same time aren't lawyers so they offer no advice with the exception of saying, "I'm not a lawyer, I can't give advice." Wow, while I appreciate this is necessary to say, it is not very helpful. But let's get back to the real estate agent as messenger, because that's where a fight will begin.

Since the agents were the messengers they are the ones who lawyers will later consider as having passed on the message incorrectly. Give this point your attention and serious consideration. There is nothing in writing because real estate agents don't communicate with correspondence. Maybe email, but probably not because agents are trained to put nothing in writing. So when we reach the he-said, she-said stage the first question is who delivered the message and what did they say? The key question will be, did you pass it on incorrectly or did you filter the message? Or did you massage the message to move the sale to the closing? Either way it's not looking good and faced with hiring their own lawyers your seller is not longer willing to play patty cake with the selling agent. And at that point you get out your E&O policy and hunker down for depositions and long waits in a lawyer's office. 

To clients they are just angry. After all the agents to justify thousands of dollars in commissions held themselves out as professionals AND remember you have malpractice insurance; SO you are the most likely targets who first hear from the now disgruntled buyers and then the sellers. I suspect this is not something you don't already know.

And if the buyers' agent thinks they are safe, well, God help you if the buyers and sellers get together and decide the agents weren't accurate as messengers. "Hey that isn't what I said to my agent."

Everything the agents said or didn't say becomes the possible basis for a claim. Did you do everything just right? Did you leave any loose ends? Is all the paperwork exactly as it should be? Where is the written record of the actual message? I guess will will find out what everyone recalls you said. It is pretty clear this can develop into a bigger problem over time. Which is why handing the sellers off to someone such as myself is a better way to avoid being drug into a post-sale argument about disclosures.

Do otherwise and it is clear what will happen. Time, your time, becomes the biggest thing that is now going to be wasted and uncompensated. As an agent all you want to do is move on to the next deal, but that’s not going to happen when post-sale issues creep into the deal. And when the lawyers get involved your time will be consumed with meetings, depositions and filling out lawsuit paperwork.

Now I don't tell you this to scare you; I'm explaining this to you because the way business is being conducted is old school and really needs to change. The days of caveat emptor really are dead and gone. This is why I'm saying allow the sellers the opportunity to sit down with an attorney who can advise them about the right way to fill out the disclosure statement. 
Under the principle of caveat emptor, the buyer could not recover damages from the seller for defects on the property that rendered the property unfit for ordinary purposes. The only exception was if the seller actively concealed latent defects or otherwise made material misrepresentations amounting to fraud.
I've litigated for over 30 years and can tell you what you should do; but what you do, is really up to you. If you think taking the risk of future litigation is minimal then don’t encourage your client to spend the $250. If you do want to reduce the future risks of the problems that creep in over inaccurate seller disclosure statements, then by all means have your seller contact us. We offer this service to keep the closing clean and to help eliminate post-sale legal problems. 

This area of the law is a mine field – so don’t delay. Call us, contact the Lombardi Law Firm and ask for either Steve Lombardi or Katrina Schaefer.

HOW TO CONTACT US

1300 – 37th Street, Suite 4
West Des Moines, Iowa 50266
Telephone: 515-222-1110
Fax: 515-222-0718
Write to Steve or Katrina



Tuesday, August 6, 2013

Why am I the agent getting pulled into this post-sale dispute?


You’d have to sit in my law office for the past 30+ years to hear what I hear before you can fully appreciate the breadth of buyer complaints. And having attended lawyer conferences where real estate malpractice is being discussed you’d be surprised at what you don't hear discussed.

Where do I begin to describe why you can and probably will get pulled into the problem?
  • Real estate agents provide forms drafted by some lawyer having nothing to do with the transaction or the parties to the agreement. It's one size fit all, sort of like buying your legal clothes off the rack.
  • Real estate agents through brokers present legally binding contracts to parties with the sole advice, that "Sorry, I can't give legal advice.". Is this really a service? Where is the value? 
  • Real estate agents are paid thousands of dollars in commissions. And aside from hand holding what are the four real estate business components doing aside from hand holding? 
  • Real estate agents are independent contractors and have a duty to run their own business effectively.
  • Real estate agents have errors and omissions malpractice insurance.
  • Real estate agents have a duty to do certain things pre and post sale. Are these "things" being clearly defined for the buyers and sellers? What's vague today will seem much clearer tomorrow and it won't be helpful to you, the agent. How will you argue with two sellers who remember it differently than you do?
  • Real estate agents whether they admit or not provide advice having legal consequences. You can deny it's legal advice, but is it?
  • Real estate agents and brokers advertise and in those ads create expectations. But are the expectations being met and what value is really being provided?
  • Real estate agents meet alone with client sellers and have no one who can refute what was said or not said.
  • Real estate agents don’t normally use correspondence, leaving memories to reconstruct what was said and done or not done.
  • Real estate agents like not creating the impression this relationship will be formal. Realtors like people to feel at ease with them and the sale process.
  • Agents attempt to make the process inexpensive which usually translates into messy.
  • The real estate sales process is not perfect and never goes according to plan.
  • There are always surprises or unexpected issues during the sale’s process.
  • The Realtor doesn't know the property as well as the sellers and can easily be fooled into selling a product that is different than they realize.
  • Do you make more money selling properties or dealing with post sale disclosure problems? When the sales heat up will the past come back to haunt you, us and them? Only time will tell...
If these aren't enough reasons to encourage your seller to spend $250 I don’t know what to tell you, except maybe I’ll see you in my role as an attorney; but across the table.

This area of the law is a mine field – so don’t hesitate. Call us today, contact the Lombardi Law Firm and ask for either Steve Lombardi or Katrina Schaefer.

HOW TO CONTACT US

1300 – 37th Street, Suite 4
West Des Moines, Iowa 50266
Telephone: 515-222-1110
Fax: 515-222-0718
Write to Steve or Katrina